BizzContact Bizz
Email support@bizzmarchingband.com for help with your account, a bug, accessibility, or a safety concern.
Email buttons open your mail app. Review and send the message there; clicking a button does not submit a request.
Include your Bizz username, a description of the problem, and your phone model. A screenshot can help. Never send your password, sign-in code, or payment-card details.
Sign-in help
I haven’t received my code
Check spam and confirm the email address you entered. Wait for the resend countdown before requesting another code. Use the newest code you receive.
I lost access to my email
Contact Bizz support from an address you can access and include your username. We will need to verify ownership before making account changes. Do not send government ID unless we explain why it is necessary and arrange an appropriate way to provide it.
Posts, videos & profiles
My video won’t upload or play
FYP uploads must be videos of up to 60 seconds. Home videos can be up to 3 minutes. Uploads are limited to 50 MB. Check your connection and try a supported video file. If it still fails, send support the error, device model, and app version.
How do I remove a post?
Use the trash-can button on your own post. Other members cannot delete your posts; the app owner can remove content for moderation. Deleting a post is different from deleting your whole account.
Where are privacy and blocked accounts?
Open Settings, then Privacy & follow requests or Blocked accounts. College members can manage the alumni label under Education & graduation.
Report a safety or copyright concern
Use a post’s report button for content concerns. You can also block an account and review your blocked accounts in Settings. For additional help, email support@bizzmarchingband.com with the username or content reference and an explanation. Avoid including unnecessary private information about other people.
For copyright concerns, identify the work you own, the exact Bizz content at issue, and a way to contact you. Support correspondence is not a substitute for any formal legal notice requirements.
Bizz support is not an emergency service. If someone is in immediate danger, contact your local emergency services.
Account & data requests
For account deletion or deletion of specific data, see the account-deletion page. For information about collection and sharing, read our privacy policy.