Account & data deletion

Request account deletion

In the updated Bizz app, open Settings → Account → Delete account. Confirm both questions about removing your data and the permanent result. Continue, enter your username, type DELETE, and press Permanently delete my account. Until that final button, no deletion starts.

Keep Bizz open while it removes uploads and account data. If the connection drops, return to Delete account and retry to finish. New uploads are paused once deletion starts; some files may already be removed if it is interrupted. The app signs you out after successful deletion.

Older installed test builds may need an update before this option appears. If you cannot access the app, you can request deletion by email:

1. Email support@bizzmarchingband.com from the email address linked to your Bizz account.
2. Use the subject Delete my Bizz account. Include your Bizz username and state that you want the account and associated personal data deleted.
3. We will verify ownership, explain the processing timeline and any retention exceptions, and confirm when the request is completed. If you cannot access the registered email address, tell us so we can discuss ownership verification.

What the request covers

A full account-deletion request covers your authentication account, profile and profile photo, your posts and uploaded media, comments, social connections and interactions, private drafts, and other personal data associated with your account, including messages you sent and your direct chats. Group chats may continue with another member as owner, with other members’ messages preserved. Replies to your deleted comments may also be removed. Tags linking to your account are removed from posts and drafts.

Content that other people have independently saved, copied, or shared outside Bizz is outside our control. Limited records may need to remain for legal obligations, security, fraud prevention, or handling disputes; we will explain relevant exceptions when responding. Backup copies expire under the provider’s normal lifecycle.

Delete particular data instead

You can delete individual posts using the trash-can button on your own post. You can also edit profile information and remove or change social interactions through the app. For other specific data, email support@bizzmarchingband.com, identify the information you want removed, and state that you want to keep the account if that is your preference.

Before you request deletion

Save a copy of content you want to keep. Removing the app or signing out does not delete your account. The current test does not offer active Bizz subscriptions; if subscriptions become available, cancelling a store subscription and deleting an account will be separate steps explained in the app.

For other questions, visit Support & safety or read the privacy policy.